Most of the gushing coverage about Google’s open source mobile OS talks about short-term competitive positioning against entrenched mobile players: Microsoft, RIM, Nokia (Symbian), and new kid on the block Apple. But Android means so much more than that…in some early k-12 scenario work I’m getting into, we’re looking at OLPC and other technology in […]

Folks, it’s been public for a while but I haven’t talked about it here on bplusd - I’m speaking at one of the best user experience conferences around: Adaptive Path’s User Experience Week. When I was invited to join the program, I was thrilled - UX Week not only gathers together solid fundamentals, but pushes […]

Stephen Anderson has a great post on experience modeling that is well worth reading. Experience modeling is an ethnographic analysis technique pioneered by E-lab, and it’s an interesting toolkit for thinking about how to translate research into insight, strategy, and action.

I’m still in Vegas, stayed an extra day for some client work, and now have a little downtime before my flight. Thought I’d share my deck for my talk - LukeW has the best summary I’ve seen so far…thanks Luke! Also, thanks to Bryce Johnson, who has posted audio of the talk.

I’m excited that my colleague Yvonne and I are going to be sharing some of our methods and practice at the upcoming IA Summit. Here’s what our one day session is going to cover:
Accelerator workshops compress work that could take weeks or even months into a matter of days. Using rapid facilitation techniques, practitioners can […]

Talking with Bruce Sterling at IDEA last October, one thing he said struck me. He said that he had stopped writing science fiction for the most part, and that he mostly wrote design fiction nowdays…”not that people really can tell the difference”. It’s an interesting thought - given the focus that we have on scenarios, […]

Good fiction transports the audience to experience things that never happened. That suspension of disbelief is central to the success of Harry Potter, Star Wars, comics, andTom Clancy thrillers.
For innovators, storytelling has an even more powerful possibility - the suspension of belief. Even more important than seeing a vision of some alternate future, innovators must […]