The triple play means providing customers with voice, video, and data (or phone, tv, and internet if you prefer). This week, I had a hands-on experience that made me shake my head.
I switched TV providers, from my local cable company to my local phone company, based on a sweetheart deal to move to digital […]

Bruce Nussbaum and various innovation luminaries will be offering a panel at Davos this year discussing the best innovations of 2007. Sadly, the conversation seems to be focused on products (with a couple exceptions).
I would suggest that ecosystems and platforms point to the best innovations in 2007, or any given year…

Amazon had a big […]

Dear Apple Directors,
You are one of the most successful boards in corporate America. Apple stock is continually climbing. The company is admired on Wall Street and in countless boardrooms for its product portfolio and high margins. The business model and dominant marketshare of the iPod ecosystem transformed the entertainment industry, first with music and now […]

I’ve been enjoying Alex’s presentations on Slideshare. If you don’t already follow his blog, it’s well worth adding to your RSS collection…his Business Design Flickr set is a nice collection too.

The traditional pharma method for drug development is high-risk exploration and invention. R&D spending is the major expense for pharmaceutical companies. However, an approach called high throughput screening offers a disruptive alternative model - in essence, drugs that have been approved by the FDA for one treatment are screened against test-tube models of other conditions […]

That’s the newish tagline for Mercer Management Consulting. This reflects a focus on what they’re calling business design for the past several years…but I’m not seeing much design perspective or mindset in reading their work, like this issue of the Mercer Management Journal on business design.
Business Design == Business Model? Organizational Design?
From the issue:

[…]

Dave Pollard has only recently discovered design thinking, but his blog is one I’ve read for a long time in my “business+design” RSS folder. His post on the changing behavior of organizations reflects the impact that design thinking can have on business models and on the economic landscape.
I was struck by this thought in particular:

For […]