I was fortunate to be in one of the early public workshops where Scott Hirsch and Janice Fraser shared their Leveraging Business Value: How ROI Changes User Experience report. At $395, the report wasn’t cheap, but it was worth it. Four years later, it’s still one of the best pieces on the business value of [...]

In two months we’ll be hosting the fourth annual Canadian User Experience Workshop—CanUX—at the lovely Banff Centre. The event runs from November 16 to 18, with an optional pre-conference UX Bootcamp. We’ve got an excellent line-up of speakers—Dave Gray (XPLANE), Brandon Schauer (Adaptive Path) and Luke Wroblewski (Yahoo!)–with a couple of slots yet to be [...]

From Bruce Sterling’s 2008 Austin Game Developers Conference keynote.