When Bruce Nussbaum called out the iPhone platform as a pillar to fight recession, and then defended his selection by pointing to Kleiner Perkin’s iFund, he committed a classic error in assessing innovation opportunity: he focused on the elephant, and overlooked the ant. If you’ve ever had the opportunity to visit with an elephant, they [...]

We have dates for CanUX 2008. Our annual Canadian User Experience workshop will be held November 16-18, in Banff, Alberta, Canada. Looking forward to pulling the program together, with that blend of hands-on and big picture thinking that makes it a yearly personal highlight.

I like Bruce Nussbaum a lot. He’s a huge proponent of business and design, and I think that he’s done a lot to get corporate America to recognize the value of innovation and design (thinking and doing). Maybe because I admire his efforts so much, I have a hard time when he calls out the [...]