A thought that’s come up a few times lately - I believe that the opportunity for design and user experience to increase our influence is not about finding better methods for working with users, but in better methods for working with business. Not that new methods for generating insight, prototyping, and defining solutions aren’t useful. […]

Last week at the lake was great, and a couple cool things happened in my absence:
» My article on using design games to help build consensus is finally up on Boxes and Arrows. The article shares and expands on ideas from my 2006 talk Game Changing: How you can transform client mindsets through play. The […]

Kes and Sue Sampanthar have launched ThinkCube - an innovation tool that is both simple and playful, and at the same time powerful and leads to profound insights. ThinkCube is the successor to the amazingly funny and useful Metamemes card game (you can see our team playing a lunchtime round of metamemes […]

Folks, it’s been public for a while but I haven’t talked about it here on bplusd - I’m speaking at one of the best user experience conferences around: Adaptive Path’s User Experience Week. When I was invited to join the program, I was thrilled - UX Week not only gathers together solid fundamentals, but pushes […]

Over at our work blog I’ve put up a brief introduction to our conversational sketching approach. This approach uses sketches not to define the solution—instead it defines the problem by surfacing different viewpoints, priorities, and agendas from stakeholders.
Sketching helps people articulate their frames, and sharing those perspectives as a group helps people reframe their thinking. […]

Pete Mortensen has put together an interesting chronological visualization of Apple products. He’s put up the raw file for people to offer their own take. This kind of comprehensive yet concise visualization is really useful in seeing patterns and trends - the part that stands out for me in Pete’s take is how it reduces […]

I’ve been enjoying Alex’s presentations on Slideshare. If you don’t already follow his blog, it’s well worth adding to your RSS collection…his Business Design Flickr set is a nice collection too.

Stephen Anderson has a great post on experience modeling that is well worth reading. Experience modeling is an ethnographic analysis technique pioneered by E-lab, and it’s an interesting toolkit for thinking about how to translate research into insight, strategy, and action.